Please kindly fill in the online form below, all of the following fields must be filled in, please kindly note that you must return the defected package to us so that we can do our investigation on the products so that we can solve it and make sure it will never happen again. If you do not have a defected package, we regretfully have to reject your request.

Upon having the defected package, we will provide you with a new package and a complementary package of our products.

You must attach pictures of defected products along with you national identity. And we will respond or call you within 24hours. (your information is safe with us, please read our Privacy Policy for more information)

I have read and agreed to the terms and conditions of use.